Cancellation & Refund Policy

1. Free trial

Every new account gets a 30-day free trial. No payment is taken during the trial. If you do not choose a paid plan before the trial ends, your digest is paused and no charge is made.

2. Cancelling a subscription

You can cancel any paid plan at any time from your billing settings. Cancelling stops future renewals. Your access continues until the end of the period you have already paid for. Monthly plans renew every month and annual plans renew every year until cancelled.

3. Refunds

Fees already paid are non-refundable, except where required by law and in the cases below. We will refund the full amount for:

• (a) a duplicate or incorrect charge;
• (b) a payment that was successfully deducted but did not activate your plan;
• (c) a charge made after you cancelled in time, before the renewal date.

4. Annual plans

Annual plans are billed upfront for the year, including the free months shown at purchase. If you cancel an annual plan, it stays active until the end of the paid year and is not refunded part-way, except as described in Section 3.

5. How to request a refund

Email support@solutionist.co.in from your registered email address with your WhatsApp number, the plan, and the payment date or reference. We respond within 2 business days.

6. Refund timeline

Approved refunds are returned to the original payment method through Razorpay and typically reach you in 5-7 business days, depending on your bank or card issuer.

7. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.