Shipping & Exchange Policy
Last updated: 9 October 2026
1. Digital service, no shipping
StayInSync is a software service. We do not sell or ship any physical goods, so there is no shipping, courier or delivery charge.
2. How the service is delivered
Your plan is activated on your account immediately after sign-up or successful payment. Your digest is delivered electronically to your verified WhatsApp number on the schedule you choose. Delivery depends on WhatsApp and your phone's internet connection. If a message fails to deliver, we retry and show the status in your dashboard.
3. Activation issues
If you have paid but your plan has not activated within 24 hours, email support@solutionist.co.in with your payment reference. We will fix it or refund you under our Cancellation & Refund Policy.
4. Exchanges
Because there are no physical products, there are no product exchanges or returns. You can change your plan at any time. Upgrades take effect immediately and downgrades take effect from your next renewal.
5. Contact
Questions? See our Contact Us page.